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Gain foundational knowledge of ITIL® 4, the most widely adopted IT service management framework. Learn how to apply ITIL®'s guiding principles and practices to deliver value and improve services.

Gain in-depth knowledge of ITIL® 4 principles and practices for effective IT service management. Learn to apply best practices, improve services, and align IT services with business objectives.

ITGP (IT Governance Publishing) announce the release of a new book, ITIL® Foundation Essentials – ITIL 4 Edition – The ultimate revision guide. ITIL (Information Technology Infrastructure Library) is ...